Fortis Cover.
The safety net behind every booking. Escrow, insurance, replacement cover and impartial mediation — bundled into the price, not bolted on.
Your payment sits in Fortis escrow until you confirm delivery. Operator paid within 2 working days after release. No one out of pocket.
Goods-in-transit insurance wraps every booking. Higher-value loads can top-up to £100k at the quote stage — priced in, not a shock later.
If an operator no-shows, we dispatch a replacement within 4 hours. If we can't find one, full refund plus disruption credit.
Six things that go wrong. All six handled.
Replacement operator dispatched within 4 hours. If we can't find one, 100% refund + £50 disruption credit.
Insured up to £25,000 per consignment. Claim handled by our in-house team — not bounced between insurers.
Automatic partial refund on time-windowed bookings. Tracked by the operator's proof-of-delivery timestamp.
Escrow pauses. Both sides submit evidence. We mediate impartially within 48 hours.
We find a relay vehicle from the nearest matched operator. Original operator still pays for their time.
Customs brokers on call for EU movements. One phone call, not eight.
Peace of mind, priced in.
Fortis Cover isn't an upsell. It's the product. Every quote on this site already includes it.